At Golfiere, we are committed to providing products that respect our planet. Our order and return policy is designed with both customer satisfaction and sustainability in mind.

Customized Products:

All customized, made-to-order products cannot be returned. Since each product is uniquely made for you, we regret to say that we cannot accept returns or exchanges on these products.

Non-Customized Products:

If you are not completely satisfied with a non-customized product, you can return it within 7 days of delivery. Returns must be sent to us via DHL in their original packaging, unused and in perfect condition.

Contact our customer service team to initiate your return and create a return label.

Sustainability:

Reducing our carbon footprint and environmentally friendly manufacturing and distribution processes are a priority at Golfiere. That’s why we recommend that you carefully review all product details before making your purchase. Each product description is designed to provide the information you need to make the right choice, so you can order with confidence. Preventing unnecessary returns helps us reduce waste and shipping emissions, helping us support a more sustainable world. We know that you, our valued customers, will also be shopping with these in mind.

We ask that you help us protect the environment by carefully and thoroughly considering your purchase before placing an order. By minimizing returns, you are not only supporting Golfiere; you are also making a positive impact on our planet.

Non-Customized Returns Process:

Contact our support team within 7 days of receiving your order.
We will provide you with a DHL return label for shipping.
Once your return is received and inspected, we will process your return or exchange within 7 business days.
Please note that shipping costs for non-customized returns will be deducted from your refund.

If you have any additional questions, please do not hesitate to contact our customer service team.